Confirm Your Identity For Safer Banking
Verification is less about paperwork and more about keeping your account only yours. We ask for a clear photo of your national ID or passport, plus a selfie holding it, so the name on file matches the name on your bKash, Nagad or Rocket wallet. This single check protects your balance from anyone else trying to access it and clears the way
for withdrawal requests to move without extra back-and-forth. You can check your verification status from the account settings tab whenever you like, and reach out to support if anything looks incomplete.
- Submit a valid ID — Upload a clear photo of your national ID or passport for our verification team.
- Add a matching selfie — Hold the same document next to your face in one photo to confirm it's you.
- Match the name on your wallet — We line up your ID name with your bKash, Nagad or Rocket account name.
- Check your status anytime — Open account settings whenever you like to see if verification is complete or pending.